One of the Main Challenges in Developing the Proper Culture

question 30

Multiple Choice

One of the main challenges in developing the proper culture for TQM is to:

• A) define customer for each employee.
• B) suspend reward systems based on quantity.
• C) institute an equitable employee recognition program.
• D) get buy-in from the customer.

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Definitions:

Diagnose Situations

The process of identifying and understanding problems, challenges, or the status of a situation through analysis of the available information.

Vroom-Jago Time-driven

A decision-making model that focuses on the importance of time in making decisions, incorporating the evaluation of how much time is available and how it impacts decision effectiveness.

Political Behavior

Actions by individuals or groups within an organization that are aimed at using power to influence or control the actions of others.

Organizations

Groups of people structured and managed to meet a particular need or to pursue collective goals.