What Are the Steps in the Six Sigma Improvement Model

question 46

Essay

What are the steps in the Six Sigma improvement model and how do they relate to the PDSA cycle?

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Definitions:

Learned Helplessness

A psychological state in which an individual learns to believe that they are powerless to change their situation despite the availability of opportunities to do so.

Self-fulfilling Prophecy

When persons behave toward another person according to a label (impression) and cause the person to respond in ways that confirm the label.

Stereotype Threat

The suspicion a member of a group holds that he or she will be judged based on a common stereotype of the group.

Confirmation Bias

The tendency to focus on information relevant to a belief and ignoring or downplaying information that is inconsistent with that belief.