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Zoe and Adalyn are friends, and spend as much time together as possible. They have told each other secretes they have not told their other friends, and always sit together at the head of a table during lunch. One day, Zoe overhears Adalyn telling another friend that she can't go to Zoe's upcoming birthday party because relatives are coming into town, and she doesn't know how to tell Zoe. Zoe responds by refusing to talk to Adalyn, making sure the table in the lunchroom is filled so there is nowhere for Adalyn to sit, and posting on Adalyn's social media site that Adalyn failed a test she told everyone she had passed. What type of behavior is Zoe engaging in?
Unplanned Change
Modifications or adjustments that occur without forethought or intention, often in response to immediate circumstances or emergencies.
Bottom-Up Change
Change initiatives come from all levels in the organisation.
Top-Level Managers
Senior executives responsible for the overall direction and success of an organization.
Empowerment
Empowerment distributes decision‐making power through an organisation.
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