Doell Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that study: 
On the Customer Cost Analysis report in time-driven activity-based costing, the time-driven activity rate for Routing Calls would be closest to:
Definitions:
Formal Letter Format
A structured way of writing a letter for professional or official communication, adhering to specific guidelines.
PAIBOC Analysis
PAIBOC Analysis is a methodology used in business communication and writing to evaluate the Purpose, Audience, Information, Benefits, Objections, and Context of a message or document.
Interview
A formal conversation between two or more parties where questions are asked to obtain information.
Interviewee
The person being interviewed or questioned, often for a job position or research gathering information.
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