The Focus for a Process Improvement Exercise Should Be on Balancing

question 21

Multiple Choice

The focus for a process improvement exercise should be on balancing:

• A) flow.
• B) capacity.
• C) workload.
• D) time.

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Definitions:

AOQ Curve

A graphical representation depicting how the Average Outgoing Quality changes in relation to the fraction of products inspected or the effectiveness of the screening process.

Population Defective Rate

A measure in quality control that indicates the percentage of items in a population that are considered to be defective.

Tolerance Limit

The maximum and minimum allowable limits within which a product or service's characteristics must fall to be considered acceptable.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, indicating how much they deviate from the average.