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Figure 5.2
The figure above shows the process for customers arriving at Pierre's Spa and Salon. After signing in, customers are routed to different locations in the Spa for the two different services provided. The numbers in parentheses are the time in minutes for each step of the process.
-Use the information in Figure 5.2. What is the throughput time for the A-B-E-F-G-H routing?
Thinking Like
The approach or mindset adopted in order to resemble or replicate the thought processes of a particular group, situation, or individual.
Molecule
A molecule refers to the smallest unit of a chemical compound that can exist independently while retaining the composition and chemical properties of the compound.
Competitive Edge
Advantage that allows an organization to outperform its competitors, often through superior products, services, or efficiencies.
Weak Ties
Social connections that are not very strong or close but can be important for spreading information or opportunities.
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