Constraints at Any Step Causes Imbalance in the Capacity of a Process

question 61

True/False

Constraints at any step causes imbalance in the capacity of a process. As a result, the overall performance of a system is affected which in turn leads to low customer satisfaction and loss of money even with high sales level.

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Definitions:

Contextual Performance

Refers to tasks an employee does on the job that are not required as part of the job but that still benefit the organization in some way.

Ethics

Refers to an individual’s beliefs about what is right and wrong and what is good and bad. Ethics are formed by the societal context in which people and organizations function.

Interactional Justice

A concept in organizational behavior regarding the treatment individuals receive as decisions are made, emphasizing dignity and respect.

Procedural Justice

The concept that fair and transparent processes are crucial in legal and organizational decisions, promoting trust and respect.