There Are Three Consecutive Steps in a Customer Service Process

question 109

Multiple Choice

There are three consecutive steps in a customer service process. The first two steps are each capable of serving 25 customers per hour while the third step can process only 20 customers per hour. Which of the following statements regarding this system is True?

• A) The entire system is capable of processing 25 customers per hour.
• B) There are floating bottlenecks in the system.
• C) If the first two steps are run at full capacity, then the third step has a waiting line.
• D) The first and second steps are bottlenecks for the system.

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Definitions:

Toxic Waste Dumps

Sites designated for the disposal of hazardous materials that pose a risk to environmental health and safety.

Corporate Welfare

Financial assistance, tax incentives, and other supportive measures provided by the government to corporations, often criticized as favoritism towards big business.

Environmental Justice

The movement aimed at addressing and remedying the disproportionate environmental burdens faced by marginalized communities due to policies and practices that disregard their environmental rights.

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The study and analysis of how economic theories and principles influence and are applied to public policy, including the impact of government actions on economic performance.