The Four Categories of Quality Costs in a Quality Cost

question 35

Multiple Choice

The four categories of quality costs in a quality cost report are:

• A) external failure, product liability, prevention, and carrying.
• B) external failure, internal failure, prevention, and appraisal.
• C) warranty, product liability, prevention, and appraisal.
• D) warranty, product liability, training, and appraisal.

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Definitions:

Oral Cavity

The mouth; consists of the space surrounded by the lips, cheeks, teeth, and palate; limited posteriorly by the fauces.

Adrenal Glands

Endocrine glands that produce a variety of hormones including adrenaline and cortisol, located above the kidneys.

Posterior Pituitary

A part of the brain that releases hormones produced in the hypothalamus, like vasopressin and oxytocin.

Endothelial Tubes

Tube-like structures formed by endothelial cells that line the interior surface of blood vessels and lymphatic vessels.