Adolphson Corporation Has Provided the Following Summary of Its Quality

question 33

Multiple Choice

Adolphson Corporation has provided the following summary of its quality cost report for the last two years: On the basis of this report, which one of the following statements is most likely correct?

• A) An increase in prevention and appraisal costs resulted in fewer defects, and therefore, resulted in a decrease in internal and external failure costs.
• B) A decrease in internal and external failure costs resulted in less need for prevention and appraisal costs.
• C) Quality costs such as scrap and rework decreased by 48%.
• D) Quality costs such as returns and repairs under warranty decreased by 40%.

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Definitions:

Self-Actualization

The achievement of realizing or fulfilling one's abilities and possibilities, often seen as a universal motivation or necessity.

Self-Transcendence

A concept in psychology referring to the achievement of a higher state of consciousness, surpassing personal desires and concerns.

Self-Aware

Being self-aware means having a clear understanding of one's own personality, including strengths, weaknesses, thoughts, beliefs, motivation, and emotions.

Self-Realization

The fulfillment of one's own potential or the realization of one's true self, often considered a goal in various philosophical and spiritual traditions.