If a Strategy Is Not Working, It Should Become Evident

question 84

True/False

If a strategy is not working, it should become evident on the balanced scorecard when some of the predicted effects don't occur.

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Definitions:

Problem Seeker

An individual or an approach focused on identifying issues before they become significant problems, enabling proactive solutions and improvements.

Customer Service Deficiencies

Refers to shortcomings in the service provided to customers, including delays, poor quality, or lack of courtesy.

Remedial Measures

Actions taken to correct or improve a situation, often implemented after identifying problems or weaknesses.

Systematic Thinking

A cognitive approach that involves understanding and solving problems through a step-by-step process, considering all components and their relationships.