The Performance Measure Which Answers the Question "Are We Maintaining

question 37

Multiple Choice

The performance measure which answers the question "Are we maintaining our ability to change and improve?" is:

• A) internal business processes.
• B) customer.
• C) financial.
• D) learning and growth.

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Definitions:

Total Costs

The sum of all costs incurred by a business in producing goods or services, including both fixed and variable costs.

Units

A measure of quantity used to quantify the amount of production output, inventory, or sales.

Variable Costs

Expenses that change in proportion to the production or sales figures.

Per Unit

A measure or cost expressed per single item or quantity of a product or service.