Rotan Corporation Keeps Careful Track of the Time Required to Fill

question 3

Multiple Choice

Rotan Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: The delivery cycle time was:

• A) 19.2 hours
• B) 20.6 hours
• C) 8.3 hours
• D) 3.2 hours

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Definitions:

Employee Empowerment

The practice of giving employees the autonomy, resources, and skills to make decisions within their roles, aiming to improve satisfaction and productivity.

Poka-yoke

A Japanese term for a mistake-proofing technique designed to avoid errors in the manufacturing process, enhancing quality control.

Pareto Analysis

A statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect. It is based on the principle that 80% of effects come from 20% of causes.