Which of the Following Is Not Identified in the Text

question 13

Multiple Choice

Which of the following is not identified in the text as a competitive advantage of a mass customization strategy?

• A) improvement of the quality of parts produced
• B) management of customer relationships
• C) elimination of finished goods inventory
• D) an increase in perceived value of services or products

---

Definitions:

Knowledge-based Approach

A strategy or method that relies on using existing knowledge or information as a foundation for decision-making or problem-solving.

Similarity

The degree to which two or more objects, ideas, or concepts are alike or share common features, which can influence cognitive processes like categorization and memory recall.

Script

A sequence of expected behaviors for a given situation, often acting as a guide for social interaction or task execution.

Restaurant

A business establishment where meals or refreshments may be purchased.