Operational Measures Are Also Referred to as ______

question 63

Short Answer

Operational measures are also referred to as ______.

---

Definitions:

Process Reengineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

Control

The process of directing, regulating, or managing activities to achieve certain objectives.

Meeting Customer Needs

The process of identifying, understanding, and adequately fulfilling the requirements and expectations of customers.

Work Process

The sequence of activities or steps taken to achieve a particular end in a business environment.