Which of the Following Is NOT an Assumption of the M/M/1

question 89

Multiple Choice

Which of the following is NOT an assumption of the M/M/1 model?

• A) The first customers to arrive are the first customers served.
• B) Each arrival comes independently of the arrival immediately before and after that arrival.
• C) The population from which the arrivals come is very large or infinite in size.
• D) Customers do not renege.
• E) Service times occur according to a normal probability distribution.

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Definitions:

External Failure Cost

Costs incurred when a product or service fails to meet quality standards after being delivered to the customer, including returns, repairs, and warranty claims.

Quality Cost Report

A document that details the costs associated with preventing, detecting, and correcting defective work in a company.

Warranty Period

The specific time frame during which a manufacturer or seller commits to repair or replace defective products.

Prevention Cost

Expenses incurred to avoid or minimize the number of defects in products, part of quality costs including training, quality planning, and product design.