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Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution, and the service times follow the negative exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 20 students per hour. What is the utilization factor?
Tutoring Service
A service that provides individualized or group teaching outside of the traditional educational institutions to enhance understanding in specific subjects.
Inventory Carrying Costs
The total costs associated with holding inventory, including storage, insurance, taxes, opportunity costs, and depreciation.
Real Estate Agencies
Businesses that facilitate the buying, selling, leasing, or renting of real estate properties.
Hospitals
Health care institutions providing patient treatment with specialized medical and nursing staff and medical equipment.
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