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Which of the following is NOT one of the strategies for improving service productivity?
Employer Tools
Resources, software, and technologies provided or utilized by employers to manage, support, and enhance workplace productivity and employee engagement.
Implied Authority
Powers of an agent that are not expressly granted but assumed to be necessary to conduct the principal's business.
Express Authority
Express authority refers to the specific powers given to an agent or entity, explicitly outlined in a contract or agreement.
Apparent Agency
A situation where a principal indirectly indicates that another (the agent) is authorized to act, leading a third party to believe that the agent is acting within their authority.
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