In Mass Service and Professional Service, the Operations Manager Should

question 183

Multiple Choice

In mass service and professional service, the operations manager should focus extensively on:

• A) automation.
• B) equipment maintenance.
• C) sophisticated scheduling.
• D) human resources.
• E) cost-cutting initiatives.

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Definitions:

Pro-War Propaganda

Media and materials designed to promote support for war among the public.

Desegregate Military

The process of eliminating racial segregation within the military forces, officially initiated by President Harry S. Truman's Executive Order 9981 in 1948.

Ninety-Second Division

An African American infantry division that fought in World War I, known for their courage and facing significant racial discrimination.

Italy

A European country known for its rich history, cultural heritage, and contributions to art, literature, and culinary traditions.