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Identify the Techniques for Improving Service Productivity

question 143

Essay

Identify the techniques for improving service productivity. For any two techniques, describe in a short paragraph, and include an example.


Definitions:

Habituation

A procedure in which a life form diminishes or halts its response to a recurring stimulus as time goes by.

Sensitization

The process where repeated administration of a stimulus results in the progressive amplification of a response.

Higher-order Conditioning

A conditioning process in which a stimulus that's already associated with a reflex becomes associated with a new, neutral stimulus.

Dishabituation

A process in which a previously habituated response reoccurs, typically after the presentation of a novel stimulus.

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