Activity Times Should Not Be Included in a Service Blueprint

question 85

True/False

Activity times should not be included in a service blueprint.

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Definitions:

Redeemed

The act of exchanging something such as a coupon, voucher, or financial security for its value in goods, services, or money.

Inflation

The rate at which the general level of prices for goods and services is rising, eroding purchasing power.

Bond

A fixed income instrument representing a loan made by an investor to a borrower, typically corporate or governmental.

Net Return

The profit or loss from an investment after all expenses are subtracted from the total income or revenue.