One Fundamental Difference Between a Process Chart and a Flowchart

question 174

Multiple Choice

One fundamental difference between a process chart and a flowchart is that:

• A) the process chart adds a time dimension to the horizontal axis, while a flowchart is not time-oriented.
• B) the process chart includes the supply chain, while the flowchart stays within an organization.
• C) the process chart is more like a table, while the flowchart is more like a schematic diagram.
• D) the process chart focuses on the customer and on the provider's interaction with the customer, while the flowchart does not deal directly with the customer.
• E) None of these is true, because a process chart and a flowchart are the same thing.

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Definitions:

Performance Norm

A standard or expectation for behavior and performance that is established by a group.

Cohesiveness

The degree to which members of a group or team feel attracted to the group and motivated to remain a part of it.

Productivity

The efficiency at which individuals or systems produce goods or complete tasks.

Free Riding

A situation in which individual members of a group benefit from the efforts of others without contributing themselves.