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The Specification for a Plastic Liner for Concrete Highway Projects

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The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm. The standard deviation of the process is estimated to be 0.02 mm. What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm. What is the Cp and Cpk for this process? About what percent of all units of this liner will meet specifications?

Understand different types of organizational control and their applications.
Recognize the role of performance measurements and reference points in control systems.
Identify the importance of organizational culture in enforcing controls.
Distinguish between various control techniques and their impact on organizational behavior.

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