Deming's Writings on Quality Tend to Focus on the Customer

question 95

True/False

Deming's writings on quality tend to focus on the customer and on fitness for use, unlike Juran's work that is oriented toward meeting specifications.

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Definitions:

Laissez Faire Leadership

A leadership style in which the leader takes a hands-off approach, allowing members of the group to make their own decisions.

Intuitive Appeal

The natural attractiveness or persuasiveness of an idea or concept that feels right or acceptable without extensive rationale or logic.

Laissez Faire Leadership

A leadership style where leaders take a hands-off approach, allowing team members to make decisions and solve problems independently.

Transactional Leadership

A leadership style focused on supervision, organization, and group performance, where rewards and punishments are used as motivators.