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Deming's Writings on Quality Tend to Focus on the Customer

question 95

True/False

Deming's writings on quality tend to focus on the customer and on fitness for use, unlike Juran's work that is oriented toward meeting specifications.


Definitions:

Mythological Ancestors

Legendary or mythical figures regarded as the progenitors of a people, culture, or nation, often central to origins in mythology or folklore.

Men's Ceremonial

A ritual or ceremony that is primarily involving, intended for, or restricted to men.

Abstract Patterns

Artistic motifs or designs that do not represent things in the natural world but are composed of shapes, lines, and colors arranged in a non-representational manner.

Tattoo

A permanent design on the skin produced using indelible dyes. The term derives from the Tahitian, Samoan, and Tongan word tatau or tatu.

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