Three Broad Categories of Definitions of Quality Are

question 69

Multiple Choice

Three broad categories of definitions of quality are:

• A) product quality, service quality, and organizational quality.
• B) user based, manufacturing based, and product based.
• C) internal, external, and prevention.
• D) low-cost, response, and differentiation.
• E) Pareto, Shewhart, and Deming.

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Definitions:

Gender Differences

Variations in characteristics, behaviors, roles, and expectations based on one's identified or perceived gender.

Traditional Values

Socially inherited norms and beliefs that are passed down through generations, typically emphasizing family roles, religion, and moral views.

Equity Theory

A theory of motivation that suggests fairness in the balance between an individual's inputs and outputs in a relationship contributes to their satisfaction.

Social Exchange Theory

A theory that suggests social behavior is the result of an exchange process aiming to maximize benefits and minimize costs.