The Philosophy of Zero Defects Is

question 44

Multiple Choice

The philosophy of zero defects is:

• A) the result of Deming's research.
• B) unrealistic.
• C) prohibitively costly.
• D) an ultimate goal; in practice, 1 to 2% defects is acceptable.
• E) consistent with the commitment to continuous improvement.

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Definitions:

Shareholder Value

The financial worth delivered to shareholders of a corporation due to management's ability to increase earnings, dividends, and share price.

Financial Accounting

The field of accounting that focuses on the preparation of financial statements to provide information to external users, such as investors and creditors.

Budgets

Financial plans that outline expected revenues and expenditures for a particular period.

Manage Resources

The process of efficiently and effectively deploying and allocating organizational resources, such as human, financial, and physical assets.