Quality Function Deployment Refers to Both (1) Determining What Will

question 33

True/False

Quality function deployment refers to both (1) determining what will satisfy the customer and (2) translating those customer desires into a target design.

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Definitions:

Behavioral Economists

Economists who study how psychological, social, cognitive, and emotional factors affect economic decisions and market outcomes.

Availability Heuristic

A mental shortcut that relies on immediate examples that come to mind when evaluating a specific topic, concept, method, or decision.

Dictator Games

A type of experimental game in economics where one player, the "dictator," determines how to split an endowment between themselves and another player, the "recipient."