Productivity Tends to Be More Difficult to Improve in the Service

question 85

Multiple Choice

Productivity tends to be more difficult to improve in the service sector because the work is:

• A) often difficult to automate.
• B) typically labor-intensive.
• C) frequently processed individually.
• D) often an intellectual task performed by professionals.
• E) All of these make service productivity more difficult.

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Definitions:

Endorsement

An amendment or addition to an existing document or policy, especially in the context of insurance, or it can also mean the act of publicly supporting a product, service, or person.

Transferable

Characteristic of an asset or right that allows it to be passed from one party to another, often through sale or trade.

Purpose

The reason for which something is done or created, or for which something exists; intent or objective.

Instrument

A legal document formalizing an agreement or right, such as contracts, wills, or deeds.