Which Is NOT True Regarding Differences Between Goods and Services

question 98

Multiple Choice

Which is NOT true regarding differences between goods and services?

• A) Services are generally produced and consumed simultaneously; tangible goods are not.
• B) Services tend to be more knowledge-based than goods.
• C) Services tend to have a more inconsistent product definition than goods.
• D) Goods tend to have higher customer interaction than services.
• E) Reselling is unusual in services; goods often have some residual value.

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Definitions:

Cumulative Recorder

A device used in behavioral psychology to visually represent the rate of responses over time in a graph form.

Shaping

A method of teaching or behavior modification that involves reinforcing successive approximations toward a desired behavior.

Shaping

The process of reinforcing successive approximations to a desired behavior.

Operant Conditioning

A learning strategy in which the level of a specific behavior is adjusted using incentivization or penal measures.