Which of the Following Is a Similarity Between Goods and Services

question 70

Multiple Choice

Which of the following is a similarity between goods and services?

• A) mass production
• B) consistency
• C) automation
• D) Both have quality standards.
• E) Both can usually be kept in inventory.

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Definitions:

More Intense

A higher degree of strength, concentration, or force in an activity, situation, or characteristic.

Emotions

Complex psychological states involving physiological arousal, expressive behaviors, and conscious experience.

Fleeting

Refers to something that lasts for a very brief time; transient or short-lived.

Affective Events Theory

A theory that explains how emotional reactions to events in the workplace influence employees' job satisfaction and performance.