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As soon as Grant started to play patty cake with his classmate Emma, he was teased and ridiculed by the boys in the class. Grant quickly learned that patty cake is a form of play that is reserved for girls and not boys. Grant's process of learning the roles of 'maleness' and 'femaleness' is ____.
Customer Repurchase Rates
The frequency or likelihood with which a company's customers buy its products or services again.
Long-Term Customer Retention Rate
A measurement of how well a company can retain its customers over an extended period, indicating customer loyalty and satisfaction.
Customer Recommendations
Suggestions or advice given by consumers about a product, service, or company based on their personal experience or satisfaction.
Share-Of-Wallet
A marketing term referring to the amount of the customer's total spending that a business captures in the products and services that it offers.
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