Which of the Following Can Be Created by Placing a Rat

question 59

Multiple Choice

Which of the following can be created by placing a rat in a cage where occasionally electrical shocks are administered through the floor, over which the rat has no control?

• A)unconscious learning
• B)operant conditioning
• C)stimulus generalization
• D)learned helplessness

Acknowledge the significance of managing customer expectations to minimize service gaps.

Comprehend the importance of trust and confidence (assurance) in service delivery.

Grasp the necessity of understanding and meeting/exceeding customer expectations.

Understand the challenges of evaluating service quality due to its intangibility.

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Definitions:

Mating Difficulty

Challenges or obstacles faced by individuals or species in finding a suitable partner for reproduction.

Fear or Aggression

Emotional or behavioral responses directed toward threats and challenges, potentially leading to defensive or offensive actions.

Abnormal Physical Development

Deviations from standard growth patterns and physical milestones, often signaling underlying health or genetic conditions.

Egocentrism

The inability to differentiate between one's own perspective and someone else's perspective.