The First Step in the Formal Sales Process Described in the Book

question 41

Multiple Choice

The first step in the formal sales process described in the book is ________.

• A) qualify the lead
• B) make the sales presentation
• C) prospect for sales leads
• D) meet objections and concerns
• E) make the initial contact

---

Definitions:

Need Pyramid

A hierarchical structure of human needs, often depicted as a pyramid, where basic needs must be fulfilled before higher-level needs can be achieved.

Optimal Experiences

Highly enjoyable and fulfilling states of engagement and immersion in activities, often associated with the concept of flow.

Components

Constituent parts or elements that make up a whole.

Carl Rogers

An influential American psychologist who founded the client-centered therapy and was a major contributor to humanistic psychology.