*Uma Just Started a New Job at a New Company

question 41

Multiple Choice

*Uma just started a new job at a new company.The first day there, she observes whether people eat lunch at their desks, if they take timed breaks, and if they leave right at 5 pm.She is trying to understand

• A)the organizational culture
• B)the company rules
• C)office gossip
• D)organizational conflict

---

Definitions:

Status Cues

Visual or verbal indicators that communicate a person's social position or rank to others.

Situation

A set of circumstances or a state of affairs at a particular time.

Emotion Work

The process of managing one's feelings and expressions based on the social norms of a given situation.

Feeling Rules

Cultural norms or guidelines that dictate the appropriate emotions to be expressed in various social situations.