Georgio Just Returned from a Meeting Where His Boss Informed

question 24

Multiple Choice

Georgio just returned from a meeting where his boss informed everyone of the new procedures to use in requesting reimbursement for travel.Georgio says,"I just figured out how to fill the other one out and now they are changing things.Oh,well,what are you going to do?" This is what kind of a reaction to change?

• A)enthusiastic support
• B)active resistance
• C)compliance
• D)passive resistance

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Definitions:

Cultural Values

The core principles and ideals that are shared by a community and guide behaviors and beliefs.

Competitive Strategy

Competitive strategy involves making business decisions that position an organization favorably against competitors in its industry to achieve superiority and success.

Standardization

Entails the process of implementing and developing technical standards to optimize compatibility, safety, repeatability, or quality.

Delegate

To assign responsibility or authority from one person to another, often from a superior to a subordinate.