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Serena Listened to Her Manager Discuss with Her Group the Idea

question 19

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Serena listened to her manager discuss with her group the idea of painting the office walls yellow.Serena thought it was a bad idea but didn't say anything.Serena is


Definitions:

Organizational Citizenship Behaviour

A type of behavior exhibited by employees that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization.

Person-Job Fit

The compatibility between a person's skills, experiences, and values and the requirements, dynamics, and culture of a job.

Organizational Identification

The extent to which employees associate themselves with their organization, adopting its values and goals as their own.

Person-Job Fit

The compatibility between an individual's skills, abilities, interests, and values with the requirements and characteristics of a job.

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