Written Communication Is Best Utilized When the Ideas Are Simple

question 4

True/False

Written communication is best utilized when the ideas are simple.

---

Definitions:

Emotion Labor

The process of managing feelings and expressions to fulfill the emotional requirements of a job.

Surface Acting

An emotional labor strategy where individuals feign or suppress genuine feelings to meet certain job or social expectations.

Display Rules

Cultural norms that dictate how emotions should be expressed, managing the appearance and suppression of emotions in social settings.

Emotion Work

Effort expended to manage one's own emotions or the emotions of others to meet the emotional requirements of a job or social role.