Which of the Following Statements Regarding Communication and Ethics Is

question 11

Multiple Choice

Which of the following statements regarding communication and ethics is true?

• A)Ethical,forthright communication by an organization should occur internally as well as externally.
• B)During a crisis situation,a firm spokesperson's level in the organization is not relevant if the message is fair.
• C)Executives should not change their communication style based on the culture of their audiences as this would make people think they are inconsistent and unreliable.
• D)Exxon Oil is widely recognized as having been successful communicators during the Valdez incident.

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Definitions:

Buying Center

A group of individuals within an organization who participate in the decision-making process for purchasing goods or services.

Buyer

An individual or organization that purchases goods or services for personal use or for incorporation into products or services they provide.

Buying Center

A collection of individuals within an organization who participate in the decision-making process related to purchasing products or services.

Influencers

Individuals who have the power to affect the purchasing decisions of others, often through their authority, knowledge, or relationship with their audience.