A Quality Circle Studying the Problem of Incorrect Prices on Purchase

question 64

Multiple Choice

A quality circle studying the problem of incorrect prices on purchase orders identified several potential causes: incorrect information from requesting department, out-of-date catalogues from suppliers, defective computer software, and worker practices in the purchasing department.These potential cause-and-effect relationships are best illustrated by a ___.

• A)check list
• B)Pareto chart
• C)control chart
• D)point-and-figure chart
• E)Fishbone diagram

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Definitions:

Biofeedback

A technique that teaches individuals to control physiological functions by using signals from their own bodies.

Mindful Meditation

A mental practice that involves focusing one's mind on the present moment, often as a method for reducing stress and enhancing emotional well-being.

Aerobic Exercise

Physical exercise of low to high intensity that depends primarily on the aerobic energy-generating process, such as running or cycling.

Social Support

The perception and actuality that one is cared for, has assistance available from other people, and that one is part of a supportive social network.