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While reviewing staffing plans for a new pilot plant, Colin Posein, VP of Operations at Balzac Chemicals, Inc., designed an experiment to test the effects of "supervisor's style" and "training method" on the productivity of operators.The treatment levels were: (1) authoritarian, and participatory for supervisor's style, and (2) technical manuals, training films, and multimedia for training method.Three qualified applicants were randomly selected and assigned to each of the six cells.In Colin's experiment, "training method" is ___.
Process Reengineering
The radical redesign of business processes to achieve dramatic improvements in critical aspects like quality, output, costs, and service.
Small-batch Processing
A production method where goods are manufactured in small quantities, allowing for flexibility and customization.
Work Process
A series of actions or operations undertaken to achieve a particular outcome in a business or professional setting.
Workflow
The sequence of processes through which a piece of work passes from initiation to completion, often involving multiple steps and stakeholders.
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