The Average Time Between Phone Calls Arriving at a Call

question 47

Multiple Choice

The average time between phone calls arriving at a call centre is 30 seconds.Assuming that the time between calls is exponentially distributed, find the probability that more than a minute elapses between calls.

• A)0.135
• B)0.368
• C)0.865
• D)0.607
• E)0.709

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Definitions:

Systemizers

Individuals who have a strong preference for thinking in systematic ways, often associated with skills in understanding and analyzing systems.

Empathizers

Individuals who have a strong ability to understand and share the feelings of another.

Facial Expressions

Visible changes in the face that convey emotional states, intentions, or social information.

Attachment Bonds

Emotional bonds that form between individuals, such as those between parents and children, often influencing patterns of interpersonal relationships later in life.