The Staff of Mr

question 19

Multiple Choice

The staff of Mr.Wayne Wertz, VP of Operations at Portland Peoples Bank, prepared a frequency histogram of waiting time for walk-in customers. Approximately ___ walk-in customers waited less than 2 minutes.

• A)20
• B)30
• C)100
• D)180
• E)200

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Definitions:

Strategic Contingencies

A concept in organizational theory that emphasizes the importance of adaptable strategies in response to changing environmental conditions.

Machiavellianism

A personality trait that sees a person so focused on their own interests they will manipulate, deceive, and exploit others to achieve their goals.

Coercive Power

The ability of a person to persuade others to comply with demands or directives through threats of punishment or negative consequences.

Institutional Managers

Managers who primarily focus on ensuring that their organizations adhere to established norms, standards, and regulations, contributing to the institution's legitimacy and stability.