Examlex
The concept evaluation phase of the new product process involves:
Feature-Advantage-Benefit Approach
A sales strategy that involves highlighting a product's features, explaining their advantages, and demonstrating how they provide benefits to the customer.
SPIN Acronym
Stands for Situation, Problem, Implication, Need-payoff, and is a sales technique used to identify and provide solutions to customer problems.
Being Rejected
The experience of not being accepted or approved by others, often resulting in feelings of disappointment or inadequacy.
Customer Relationship Management
A system for managing a company's interactions with current and potential customers, often using data analysis to study large amounts of information.
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