Primary Groups and Secondary Groups Both Serve as Reference Groups

question 42

True/False

Primary groups and secondary groups both serve as reference groups.

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Definitions:

Departmental Boundaries

The divisions or limits that separate different departments within an organization, which can affect communication and workflow.

Lateral Communication

The exchange of information and ideas between individuals or groups at the same level of an organizational hierarchy.

Chain Of Command

The formal line of authority within an organization that dictates how instructions and decisions are passed from senior management down to lower levels of employees.

Organizational Proxemics

the study of how space is utilized within business settings and how distance between people affects workplace communication and behavior.