Examlex
All of the following are website design features that annoy customers except:
Free Association
A psychoanalytic process in which the patient speaks freely to reveal unconscious thoughts and feelings.
Resistance
The refusal to accept or comply with something; the attempt to prevent something by action or argument.
Terrible Experience
An event or situation that is extremely distressing, traumatic, or horrifying to an individual.
Defense Mechanism
A collective term for a number of reactions that try to ward off or lessen anxiety by various unconscious means.
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