Last Year, a Practice's Returned Claims Were 8% of Total

question 23

Multiple Choice

Last year, a practice's returned claims were 8% of total submissions (600,000 claims) . The accuracy standards require 94.0% accuracy and you hope to see this standard applied enterprise wide for all coding. How many returned claims are allowed with this standard?

• A) 564,000 claims
• B) 520,000 claims
• C) 36,000 claims
• D) 80,000 claims

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Definitions:

Conflict Management

The practice of identifying and dealing with conflicts in a rational, balanced, and effective manner, ensuring a constructive outcome for all involved parties.

Negotiation

The process of discussing and reaching a mutual agreement between parties with differing interests.

Avoiding Style

A conflict management strategy where individuals ignore or stay away from conflicts instead of confronting them directly.

Changing Structure

The process of modifying the organizational, physical, or conceptual framework of an entity.