Which of the Following Is a Key Difference Between Trust-Based

question 4

Multiple Choice

Which of the following is a key difference between trust-based relationship selling and transaction-focused traditional selling?

• A) In trust-based relationship selling, the customer is the primary focus, whereas in transaction-focused traditional selling, the salesperson is the primary focus.
• B) In trust-based relationship selling, the nature of communication is one-way, whereas in transaction-focused traditional selling, the nature of communication is two-way.
• C) In  trust-based relationship selling, the salesperson is isolated from the customer's decision-making process, whereas in transaction-focused traditional selling, the salesperson is actively involved in the customer's decision-making process.
• D) In trust-based relationship selling, the desired outcome is order volume, whereas in transaction-focused traditional selling, the desired outcome is mutual benefits.
• E) In trust-based relationship selling, the salesperson plays the role of making calls and closing sales, whereas in transaction-focused traditional selling, the salesperson plays the role of a business consultant.

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Definitions:

Slope

A measurement that indicates whether the relationship between variables is positive or negative and how much of a response there is in Y (the variable on the vertical axis) when X (the variable on the horizontal axis) changes.

Capital

Financial assets or the financial value of assets, such as funds held in deposit accounts and funds obtained from special financing sources.

Labor

Labor refers to the human effort, both physical and mental, used in the production of goods and services, constituting one of the primary factors of production.

Isoquant

A curve representing all combinations of inputs that result in the production of a specific quantity of output in production theory.