Craig,a Salesperson,encounters a Situation Where Two Individuals from the Buying

question 21

Multiple Choice

Craig,a salesperson,encounters a situation where two individuals from the buying group disagree on a particular benefit of the product he is presenting.Which of the following tactics should Craig employ in this situation?​

• A)​He should be diplomatic and handle the disagreement during the presentation.
• B)He should help resolve the issue at the end of the presentation.
• C)​He should disregard the issue and continue with his presentation.
• D)​He should always play an active role in any disagreement that arises.
• E)​He should not present more information till the issue is resolved.

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Definitions:

Usury Statutes

Laws that set maximum interest rates that can be charged on loans, to protect consumers from excessively high rates.

Maximum Rates

The highest interest rate or charge that can be applied to a loan or transaction, as regulated by law or policy.

Interest

The cost of using someone else's money or the return on investment capital, usually expressed as an annual percentage.

Stipulation

A specific requirement or condition explicitly stated as part of an agreement or legal decision.