Which of the Following Is NOT a Part of Crisis

question 9

Multiple Choice

Which of the following is NOT a part of crisis management?

• A) Educating your employees how to act if a crisis happens
• B) Dealing with the media when a crisis happens
• C) Discussing with your guests how the last crisis happened at the property
• D) Recognizing the good job your employees did during the crisis

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Definitions:

Equity Theory

A theory of motivation that suggests individuals assess their job satisfaction based on the ratio of inputs to outcomes and compare it to the perceived ratio of others.

Expectancy Theory

Argues that work motivation is determined by individual beliefs regarding effort–performance relationships and work outcomes.

Process Theories

Examine the thought processes that motivate individual behavior.

Maslow's Model

A theory in psychology proposed by Abraham Maslow, often depicted as a hierarchy of needs, suggesting that people are motivated by fulfilling basic needs before moving on to other, more advanced needs.