The Perceptual Tendency to Fill in Gaps in Order to Perceive

question 128

Multiple Choice

The perceptual tendency to fill in gaps in order to perceive disconnected parts as a whole object is called

• A) interposition.
• B) closure.
• C) continuity.
• D) proximity.

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Definitions:

Customer Service

Assistance and support provided by a company to those people who buy or use its products or services.

Availability

The state of being accessible or obtainable; in commerce, refers to how readily a product or service can be found or provided.

Pricing

The process of determining the value that will be charged for goods or services offered to customers.

Employing Mystery Shoppers

A strategy used by businesses involving undercover shoppers hired to evaluate customer service, product quality, and overall experience discreetly.